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FAQ

Questions About the Command Center

Everything multi-location service business owners ask before getting started.

The System
It's a complete AI-powered operations system that sits on top of your existing business. It handles lead follow-up, phone coverage, appointment confirmations, review requests, customer reactivation, and cross-location reporting — automatically. It's not a chatbot or "some automations." It's a full operations layer. See all 6 modules →
Yes. We can port your existing numbers or set up intelligent forwarding so the AI agent picks up when your staff can't. Your customers won't notice anything changed — they just always get an answer, 24/7.
The AI agent is trained to recognize when it needs a human. It smoothly transfers the call to the right person at that location. If nobody's available, it takes a detailed message and alerts the manager immediately via text. Nothing gets lost.
We integrate with most industry CRMs and scheduling tools including Housecall Pro, Jobber, and FieldEdge. For platforms with open APIs, it's straightforward. Some platforms (like ServiceTitan) require workarounds. We'll scope compatibility on the strategy call.
Pricing & Setup
Setup: $10,000–$15,000 (all locations, up to 5). Monthly retainer: $1,500–$2,500. Additional locations beyond 5 are $1,500–$2,000 each for setup. Monthly includes platform hosting, AI phone agent usage, maintenance, monthly performance reviews, and seasonal campaign deployment. No hidden fees. See full pricing →
30 days from kickoff to live. Strategy call and onboarding (days 1–3), build phase (days 4–25), review and testing (days 26–28), training and launch (days 29–30). All locations go live together.
The base setup covers up to 5 locations. Each additional location is $1,500–$2,000 for setup. Monthly retainer adjusts based on total location count and usage volume. We've designed the system to scale.
Operations & Management
Minimal training required. Managers interact with the system the way they already work — they receive alerts on their phone, see their dashboard, and respond when flagged. We handle all the configuration, maintenance, and optimization behind the scenes.
Monthly retainer includes: system maintenance, monthly performance review call with data analysis, seasonal campaign deployment, and ongoing optimization. Something breaks? We fix it. Need a change? We handle it. You run your business — we run the system.
Adding a location is $1,500–$2,000 setup and takes about a week to configure and go live. Closing a location is simply deactivation — we remove it from the system and adjust your monthly retainer accordingly.
Fit & Requirements
This system is built for independently-owned multi-location service businesses with 3+ locations. It's not a fit for single-location businesses (the ROI doesn't justify the investment), franchise operations where corporate controls phone systems and marketing (too many gatekeepers), or businesses under 3 locations.
Any multi-location service business. Our primary focus: HVAC and plumbing, auto repair and auto body, dental practices, med spas, fitness studios, pest control, cleaning/janitorial services, and electrical contractors. If you run multiple locations of a service-based business, this system fits.
Still Have Questions?

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